Policies at Natural Crystal Designs

In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair, and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!

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My Commitment

Natural Crystal Designs is committed to creating authentic unique pieces of art. With a passion for what we do, we invite you to share ideas on how you want your piece to look. 

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Shipping

All domestic and international packages will have a tracking number provided. If a package for any reason is not up to your standards or damaged while being shipped please reach out to us.  We believe in full communication to make you happy at the end of the day.

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Packaging

I ship all my products with box filler to ensure there are no products rattling. A variety of materials are used to ensure product safety during its travel. I take the utmost care so your new product is safe.  

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Returns

Please contact me for any returns.

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Customer Service

Please contact me if you have any questions or concerns.  I enjoy receiving emails so I can improve my store and my products.

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Disclaimer

Due to screen resolutions, colours may appear differently than pictured. We cannot be held responsible for discrepancies caused by colour variances. If you have any questions on colours or hues, please message us before you complete your purchase

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